Privacy Policy

Privacy Policy

Last Updated: January 1, 2024

Multaqa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at multaqa.kw.

1. Information We Collect

Personal Information: When you register an account, we collect your name, email address, phone number, and business details. For business listings, we collect business name, address, description, contact information, and any media you upload.

Usage Data: We automatically collect information about your interactions with our platform, including pages visited, search queries, time spent, IP address, browser type, and device information.

Cookies: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.

2. How We Use Your Information

We use collected information to: provide and maintain our services, process business listings and subscriptions, communicate with you about your account, send promotional emails (with your consent), analyze usage patterns to improve our platform, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share your information with: service providers who assist in operating our platform, legal authorities when required by law, and business partners with your explicit consent.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to: access your personal data, correct inaccurate data, delete your account and associated data, opt out of marketing communications, and request a copy of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Contact Us

For privacy-related questions, contact our Data Protection Officer at privacy@multaqa.kw.